ORDER FULFILLMENT INFORMATION
PLEASE NOTE!!!! YOUR CREDIT CARD STATEMENT WILL SHOW A CHARGE FROM: BLACKHAT STUDIOS dba mikechurch.com, this is the company that mikechurch.com operates this business under.
SAVE YOUR EMAIL RECEIPT!! IT HAS ALL THE INFORMATION ON IT YOU NEED TO COMPLETE A DIGITAL DOWNLOAD.
Most orders placed before noon, Central Time, are shipped within 48 hours. If you need expedited processing please open a support ticket up by clicking the “Support” tab on the right hand side of any page at mikechurch.com. You can always check the status of your order and retrieve a tracking number for the shipment by viewing your order receipt online. A tracking number box that is ORANGE has been shipped and the tracking number is clickable.
PLEASE NOTE: WE WILL NOT SHIP ANY ORDER over $50.00 TO A P.O. BOX BECAUSE WE CANNOT CONFIRM/PROVE DELIVERY. YOU MUST PROVIDE A STREET ADDRESS FOR SHIPPING. BECAUSE THE POSTAL SERVICE HAS A HISTORY OF NOT DELIVERING PACKAGES WITHIN THEIR “SUGGESTED” DELIVERY TIMES e.g. 2 DAY PRIORITY MAIL WE CANNOT AND DO NOT GUARANTEE TIME SENSITIVE DELIVERY. WE PROVIDE FEDEX DELIVERY SERVICES THAT ARE RELIABLE AND TIMELY AND STRONGLY SUGGEST THEIR USE FOR ALL DELIVERIES FROM THE FOUNDERS TRADIN’ POST. FOR THE POST OFFICE’S TERMS OF SERVCE CLICK HERE: https://www.usps.com/making-priority-mail-better.htm#PM5
If your order contains an item that is currently out-of-stock- we will update your order status to “backordered” and provide an estimate for order fulfillment.
CUSTOM MADE ITEM NOTICE
If your order contains ANY ITEM that contains an autograph or other custom made feature we do NOT guarantee any shipping time-frame on those orders because we try and accommodate our Celebrity Autographer’s schedules. In most cases we operate on a 7 day turnaround from the time new inventory is ordered til the time it is sent to the Celebrity/Author for signature and returned to our inventory for shipment to you. THIS PROCESS CAN TAKE UP TO 28 DAYS IN RARE INSTANCES. Please be patient, you have purchased a One-of-a-kind item that will only grow in value and is uniquely yours, we trust you ordered this knowing it is worth the wait (if there is any).